FAQ

Product

How much is shipping?

All Australian domestic orders have a flat rate shipping fee of $7.50. All International shipping fees have a flat rate shipping fee of $20. 

Tracking details are provided for all orders and will be sent to you upon once the order has been dispatched. You will receive an email through “Sendle”

How long does shipping take?

All Australian domestic orders can be expected within 2-5 business days. International orders, subject to your location can take up to 14 business days, however most only take 7 business days. We allow 14 to be cautious and take into account delays. If you have any questions regarding your shipping, please contact us at [email protected]

How do I use the TTT Exfoliating Mitt for best results?

The TTT Exfoliating Mitt is best used with ONLY water and requires no additional products to aid exfoliation. For best results, we suggest enjoying a hot bath or shower for 5-10 minutes first, warming the skin thoroughly then wetting your Mitt, wringing it out, turning off your shower or bath and begin to apply pressure and sweep upwards and downwards against the skin. Dependent on your skin build up, you may see your skin cell turnover right before your eyes! 

How often should I use the TTT Exfoliating Mitt?

The TTT Exfoliating Mitt is best used once a week. By adding this simple step into your selfcare routine you are able to stay on top of dry skin and create a more radiant glow. 

How long does the TTT Exfoliating Mitt last?

The TTT Exfoliating Mitt when best looked after will last up to 12 to 18 months. 

Looking after your mitt includes regularly washing your mitt and ensuring it is not left in damp areas, scrunched and left with product. Equally, overwashing your product will also impact the natural fibres and cross weave of the fabric. Washing once a month and ensuring you rinse out thoroughly with water after each use will leave your Mitt looking and feeling brand new.

What are the benefits of the TTT Exfoliating Mitt?

This is not your regular exfoliating product! The TTT Exfoliating Mitt: 

  • Helps in the removal of fake tan
  • Reduces the appearance of enlarged pores
  • Assists in clearing skin that may be prone to acne, blackheads or breakouts
  • Works to rebalance uneven pigmentation 
  • Improves the overall texture of the skin, reducing the appearance of fine lines 
  • Reduces the chance of ingrown hairs
  • Promotes collagen and elastin production

What skin conditions/issues does the TTT Exfoliating Mitt help with?

The TTT Exfoliating Mitt helps with the reduction of enlarged pores, supporting in clearing of acne prone skin inclusive of blackheads and breakouts, helping even pigmentation, improving overall skin texture, reducing the appearance of fine lines, reducing the chance of ingrown hairs and promotes collagen and elastin production!

Can I use the TTT Exfoliating Mitt on my face?

Yes, absolutely! Keep in mind, the TTT Exfoliating Mitt offers quite a deep exfoliation, so be gentle on the face and use a lighter sweeping motion. Our facial skin is more sensitive and in some areas thinner than that of the rest of our bodies and therefore requires extra care. A light sweep will leave your face exfoliated, including a sweep over the lips to give them a gentle exfoliation for a smooth finish. 

How long does it take to see results?

Instantly! Some people, dependent on how much dry skin build up they have may even see their skin cell turnover before their own eyes. But that will not be the case for everyone. However, everyone will FEEL that smooth and soft texture of the skin instantly. Continued use of the TTT Exfoliating Mitt works to promote skin cell turnover, improve skin texture, rebalance uneven pigmentation, promote circulation, assist in clearing skin that may be prone to acne, blackheads or breakouts and reduce the chance of ingrown hairs. 

The exfoliation is deep and is only required once a week if completely consistently to ensure your skin is glowing, even and radiant!

How do I wash the TTT Exfoliating Mitt?

We recommend using a body or hand wash on your mitt and leaving the TTT Exfoliating Mitt to naturally dry by hanging in a non damp. You can also wash on a cold cycle and air drying every month or so. The Mitt is not to be washed in the washing machine on hot wash or placed in the dryer as this will impact the cross weave fibres and fabric. 

Spray Tans

What is a spray tan and how does it work?

A spray tan is the airbrush application applied to your whole body to develop a sunless tan that develops within 24 hours. The main ingredient in any sunless tanning solution is dihydroxyacetone, also known as DHA. This ingredient creates a darkened appearance on the skin by absorbing into the upper layer of skin, also known as the epidermis and reacting with your skin proteins and oxygen. All solutions range in their levels of DHA and each requires different resting time before washing off to achieve the desired coloured result.

What is dihydroxyacetone (DHA) and is it harmful?

Dihydroxyacetone (DHA) is a natural carbohydrate normally found in sugar beets and sugar cane and occurs during the fermentation of glycerin. DHA does not darken the pigmentation in your skin cells, rather it reacts to the upper layer of your skin using your skin protein and oxygen, creating the illusion darkened appearance that develops within 24 hours and fades off naturally (or with exfoliation) within 7-10 days. As our cells turnover, the skin in which DHA has absorbed will shed, therefore returning to your natural pigmentation.

How long will my spray tan last?

Your spray tan relies on both your pre and post care just as much as the solution and application process. Including exfoliation and hydration as part of your regular regime will see your tan lasting between 7-10 days. At home applications often have a shorter life span in comparison to a professional spray tan. The faster your skin’s natural cell turnover is, the faster your tan will fade.

Will the spray tan stain my clothes or transfer?

Most spray tanning solutions contain makeup soluble bronzers to intensify the colour saturation and look on your skin. Prior to your first rinse in the shower there is a possibility that the bronzer of your tan will transfer onto your clothes. We have done our best to choose fast drying and non-transferring solutions to help prevent this, but for this reason we recommend that you wear loose fitting, dark clothing. Markings are likely lift in the wash but it’s safe to avoid wearing delicate or your favourite clothing items. After your first rinse, you shouldn’t see any marking or transferring onto clothes or fabric.

Will the spray tan stain my hair?

Spray tan solutions can stain lighter coloured hair (white, blonde, grey hair). To minimise this possibility, we provide you with a disposable hairnet and will take all measures to avoid staining occurring. If you prefer, we can also apply a barrier cream to your hairline and eyebrows as an additional measure.

How long does it take for the spray tan to dry?

All of the solutions we have chosen are touch dry within 8 minutes of application, but we will always ensure that you step off The Tan Truck feeling as comfortable as possible.

Is spray tanning safe?

Spray tanning is safe, but it is a precaution that if you have any respiratory issues or are pregnant that you first consult a doctor before receiving a spray tan. This is purely out of the consideration that inhaling chemicals when particularly vulnerable is not ideal, but of course this is a decision we best leave up to you. We uphold all hygiene standards and adhere to providing the safest service application possible.

How long should I wait in between tans?

We recommend that you should limit your tans to a maximum of three times every two weeks. If you are a regular tanner, you may find that you can stretch your tans to once a week. We recommend allowing your skin to go through its regular cell turnover cycle to ensure the best chance at an even application.

How long do I leave my spray tan on before showering?

Depending on the solution and your desired result, The Tan Truck will advise you of how long to leave your tan on before showering. It is important that you follow these guidelines to give your tan the greatest longevity. When you do shower, it is crucial that the shower is limited to lukewarm water, for only one minute, avoiding all showering/cleansing products. Gently pat your skin dry and avoid rubbing your skin in circular or harsh motions. The shower will rinse the bronzing layer, so your spray tan may appear lighter at the time, but it will continue to develop over a 24 hour period.

The Tan Truck

What is The Tan Truck?

The Tan Truck is a boutique spray tanning service provided in the mobile convenience of a truck. The Tan Truck is just over 4m x 2m and is designed to bring tanning to your doorstep, parking in either your driveway or outside your home on the street. We will take you through a skin consultation, apply your recommended sunless spray tan in one of our two booths and let you swiftly return you to your front door, glowy and confident.

The truck won't fit down my street or there is no available parking at the appointment address.

If you think access for The Tan Truck may be a bit tricky, please let us know prior to making an appointment with us via email. The overall dimensions of the truck are approximately 4.5m x, 2.5m and with a height of 3.5m. Where there is no space outside of your residence, we will make all efforts to find a suitable alternative.